Privacy Notice at Collection

Effective date: August 14, 2026

This Notice at Collection explains the personal information that daarc, Inc., doing business as Shadow and Shield ("Shadow and Shield," "we," "us," or "our"), collects when you visit or use shadowandshield.com, shop, create an account, subscribe to updates, submit a form, request a quote or capability, or otherwise interact with us.

We do not sell personal information for money. We may "share" identifiers, commercial information, internet or other electronic activity, and related inferences with Shopify or advertising partners for cross-context behavioral advertising when those features are enabled. Some state laws may also call those disclosures a "sale" even when no money is exchanged. You can opt out through Your Privacy Choices or by using a browser that sends a recognized Global Privacy Control signal.

Information we collect, why we collect it, and how long we keep it

Identifiers and customer-record information

Examples: name, email address, telephone number, billing and shipping address, organization, account identifier, IP address, and device identifiers.

Purposes: provide accounts and Services; respond to inquiries and quote requests; process, fulfill, and support orders; communicate with you; prevent fraud; secure and analyze the Services; and send requested marketing.

Sold or shared: Sold for money: No. Shared for cross-context behavioral advertising: Yes, where advertising features are enabled.

Retention: account information is generally retained while an account is open and for up to two years after closure; order-related identifiers are generally retained for seven years after the transaction; inquiry information is generally retained for three years after the last interaction; marketing contact information is retained until you unsubscribe or the purpose ends, with a suppression record retained as needed to honor your choice.

Commercial and financial information

Examples: products viewed, cart activity, purchases, returns, refunds, warranty or service history, transaction amount, payment method, and payment confirmation. Shopify and payment providers process full payment-card credentials; we do not intentionally store full card numbers.

Purposes: process payments and orders; arrange delivery; provide returns, refunds, warranties, training, software access, and support; prevent fraud; keep tax and accounting records; and understand demand.

Sold or shared: Sold for money: No. Commercial interaction information may be shared for cross-context behavioral advertising where advertising features are enabled; payment credentials are not shared for advertising.

Retention: transaction, tax, accounting, refund, and warranty records are generally retained for seven years after the transaction, or longer while a warranty, dispute, legal hold, or other legal obligation remains active. Payment providers retain payment credentials under their own policies.

Internet or other electronic activity and approximate location

Examples: pages and products viewed, referring page, clicks, cart interactions, session information, browser and device type, cookie or similar identifiers, IP address, and approximate location inferred from an IP address.

Purposes: operate and secure the Services; remember settings and carts; diagnose errors; prevent fraud; measure performance; understand use; improve the customer experience; and, where enabled, measure or personalize advertising.

Sold or shared: Sold for money: No. Shared for cross-context behavioral advertising: Yes, where advertising features are enabled.

Retention: cookie and similar identifiers are retained for the period shown in the applicable cookie or privacy controls or the provider's configured lifespan, generally no more than 24 months unless renewed. Security and diagnostic records are generally retained for up to 24 months, or longer when needed to investigate an incident or comply with law.

Communications, quote requests, and submitted content

Examples: support messages, contact-form content, capability requests, configuration selections, organization information, procurement notes, reviews, and other information you choose to provide.

Purposes: respond to you; provide support; prepare quotes, configurations, and procurement documents; evaluate product needs; improve products and Services; maintain business records; and establish, exercise, or defend legal claims.

Sold or shared: Sold for money: No. Shared for cross-context behavioral advertising: No.

Retention: generally three years after the last interaction, or longer when connected to an order, contract, active business relationship, dispute, legal hold, or legal requirement.

Account credentials and other sensitive personal information

Examples: account login credentials and payment information treated as sensitive under applicable law. Authentication and full payment-card credentials are processed by Shopify or payment providers.

Purposes: authenticate and secure accounts; process payments; prevent fraud; and provide the Services you request.

Sold or shared: No.

Retention: account-authentication information is retained for the life of the account and a reasonable security period afterward under Shopify's applicable settings and policies. Payment providers retain payment credentials under their policies; we retain payment confirmations and transaction records as described above.

Inferences

Examples: product interests or preferences inferred from browsing, cart, purchase, or communication activity.

Purposes: understand demand, improve the Services, recommend relevant products, and measure or personalize advertising where enabled.

Sold or shared: Sold for money: No. Shared for cross-context behavioral advertising: Yes, where advertising features are enabled.

Retention: generally up to 24 months after the underlying activity, subject to opt-out choices and provider settings.

We do not use or disclose sensitive personal information to infer characteristics about you. We use it only for purposes reasonably necessary to provide requested goods or services, process payments, authenticate accounts, prevent fraud, maintain security, and comply with law.

We may retain information longer than the periods above when reasonably necessary to complete a transaction, honor a warranty, maintain a suppression record, comply with law, resolve a dispute, enforce an agreement, investigate abuse, or preserve information subject to a legal hold. We may retain de-identified information that cannot reasonably be linked to you.

Sources and disclosures

We collect information directly from you, automatically from your browser or device, and from Shopify and providers or partners that support payments, security, analytics, customer support, fulfillment, shipping, and marketing. We disclose information to those parties when needed to provide their services, to parties you direct, and to authorities or advisers when required by law or reasonably necessary to protect rights and safety.

Your choices

Depending on where you live, you may have rights to know, access, correct, delete, or obtain a copy of personal information; opt out of sale, sharing, or targeted advertising; limit certain sensitive-information uses; appeal a decision; and receive equal service when you exercise a right.

Use Your Privacy Choices, email hello@shadowandshield.com, or call +1 (949) 436-7464 to submit a request. For complete details, read our Privacy Policy.

Contact

daarc, Inc. d/b/a Shadow and Shield
260 1st Ave S, Suite 37
Saint Petersburg, FL 33701
United States
Email: hello@shadowandshield.com
Phone: +1 (949) 436-7464